From the economic perspective, platforms are “special kinds of markets that play the role of facilitators of exchange
between different types of consumers that could not otherwise transact with each other”. (Gawer, 2014)
In most cases, there are two types of consumers operating on the platform in two different contexts: “a business side
(B2B), which very often is the business customer (they pay for a service) and an end-user side (B2C) who is the consumer
of the service, and who may or may not pay for the service”. (Muzellec, Ronteau, and Lambkin, 2015) For example, this
pattern is very common for the modern Internet platforms.